Cookie Policy

1 What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to the website owner.

Cookies do not contain personally identifiable information by themselves, but they may be linked to personal information we already hold about you.

2 Our Website and Cookies

The Cellsonic Wellness Africa website (www.cellsonicafrica.com) uses cookies to improve your experience, understand how visitors use our site, and ensure the website functions correctly.

3 Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be disabled. They are set in response to actions you take, such as setting privacy preferences, filling in forms, or booking appointments. You can set your browser to block these cookies, but parts of the website may not function as a result.

3.2 Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website so we can improve it. All information collected is aggregated and anonymous. We may use Google Analytics for this purpose — you can opt out via the Google Analytics Opt-out Add-on.

3.3 Functionality Cookies

These cookies allow the website to remember choices you make — such as your name or contact details in our booking form, or your cookie consent preference so you are not asked again on every visit.

3.4 Third-Party Cookies

Our website may include embedded tools from third parties which may set their own cookies:

• Google Maps — used to display our clinic location
• WhatsApp Chat Widget — used for direct customer communication
• Social media sharing buttons (if present)

We do not control these third-party cookies. Please refer to the privacy policies of the respective third parties for details.

4 Cookie Table

The table below summarises the main cookies used on our website. This list may be updated as our website changes.

5 How to Control Cookies

5.1 Via Our Cookie Banner

When you first visit our website, you will see a cookie consent banner. You can accept all cookies, decline non-essential cookies, or customise your preferences. You can change your preferences at any time by clearing your browser cookies and revisiting the site.

5.2 Via Your Browser Settings

Instructions for managing cookies in common browsers:

• Google Chrome — Settings › Privacy and Security › Cookies and other site data
• Mozilla Firefox — Settings › Privacy & Security › Cookies and Site Data
• Safari (Mac/iPhone) — Preferences › Privacy › Manage Website Data
• Microsoft Edge — Settings › Cookies and site permissions

5.3 Opt-Out Tools

• Google Analytics opt-out add-on
• Your Online Choices (EU/EEA)

6 Do Not Track

Some browsers include a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals, but we minimise tracking in line with our commitment to your privacy.

7 Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or applicable law. The updated policy will be published on our website with a revised effective date. Where changes are significant, we will notify you via our website cookie banner.

8 Contact Us